TELECOMMUNICATIONS · SOFTWARE · CONSULTING

Transforming corporate communications

GECKO SAS designs corporate communications solutions, from the omnichannel contact center to AI-driven CX.

Since 2002

01 / GECKO

The company behind the evolution of communications in Latin America.

Founded in September 2002, GECKO grew out of a technical conviction: critical communications need open architectures, operational control, and knowledge that can be transferred. That vision gave rise to training programs, in-house products, and consulting projects for clients around the world that have transformed the way corporate communications are built today.

A continuous evolution

From communications to artificial intelligence.

September 2002Origin

SIP telephony and Asterisk

Since 2002, GECKO has been a pioneer in SIP technology and VoIP call centers, which led us to create advanced training programs delivered around the world. That training brought hands-on IP telephony knowledge to thousands of professionals and companies across Latin America and other markets. Most of them are still leaders in the region today.

ProductDreamPBX

Experience turned into software

In 2002 GECKO launched DreamPBX, revolutionizing business communications with SIP telephony and call center technology built on open standards.

EvolutionAudara

From voice to the omnichannel experience

In 2012 GECKO launched Audara, an omnichannel CCaaS solution: voice, digital channels, video and, more recently, WhatsApp — an AI-driven omnichannel platform designed for support, sales, and service operations.

Agentic AIAudara Labs

AI agents that work with you

In 2026 GECKO is driving the shift to agentic solutions, building AI teams that work alongside your human team, automate tasks, and surface what even experts may find complex — saving time and boosting your company's productivity.

CORPORATE PROJECTS

The experts behind the region's leaders.

GECKO's team of experts has trained telecommunications teams, companies, and universities in VoIP, SIP, UC, Contact Center, CX, and AI technologies. We've also implemented world-class solutions with DreamPBX and Audara over the past decades for leading companies around the world. Here are some of the organizations we've worked with:

Claro
ETB
Movistar
Tigo
UNE EPM Telecomunicaciones
Pontificia Universidad Javeriana
Universidad del Norte
Universidad del Magdalena
Corona Beer
Falabella
Samsung
Farmatodo
National Learning Service (SENA)
Ministry of Information and Communications Technology (MinTIC)
Darnel
Apple
We share knowledge, we learn together.

We believe that transferring knowledge is the foundation for solving real problems, building sound judgment, and turning experience into products that change lives.

Corporate Products

Two generations, one vision.

Voice infrastructure

DreamPBX

An IP-PBX and Call Center solution built on Asterisk to bring flexibility, control, and advanced features to 21st-century business telephony.

IP telephonyCall CenterIntegration
Current platform

Customer experience

Audara

A CCaaS platform that integrates voice, WhatsApp, and digital channels, with automation, analytics, and AI capabilities to operate and decide better.

Visit Audara.co

TECHNOLOGY PARTNERS

We integrate technology from the global leaders in AI and cloud.

Language models, voice synthesis, and cloud infrastructure from the same providers setting the pace for the industry.

AWS
Oracle
DigitalOcean
OpenAI
Claude
Gemini
ElevenLabs
Deepgram
Google Cloud

02 / CONSULTING

Technical decisions with operational impact.

We help design, evaluate, and evolve communication systems where availability, security, and business integration aren't optional.

01

AI-oriented architecture

Design and review of voice platforms, omnichannel support, artificial intelligence, and related infrastructure.

02

Voice & Digital Channels

Diagnostics, optimization, and evolution of solutions across all types of communication channels for internal and external customer experience.

03

Integrations and automation

Connecting channels, business systems, APIs, and operational workflows.

04

Continuity and scalability

Architectures built for high availability, growth, and lower operational risk.

The next innovation starts with a conversation.

Let's talk about your AI-driven CX ideas and projects.

Contact the team